From survey to install: what happens, step by step

Before the survey: what helps

• A recent electricity bill. It has your MPRN, which SEAI and ESB Networks both need.
• Your smart-meter data, if you have it, so we can design around how your home actually uses power.
• Any plans for an EV, a heat pump or an extension.
• If you get Fuel Allowance or another qualifying payment, tell us now and have proof ready, because it changes the grant.

Step by step

1. 1. You get in touchCall or WhatsApp 087 760 3644, or use the form. We usually call back within 2 hours.
2. 2. A free, no-obligation surveyAt your home or by video. We look at the roof, its direction and pitch, shading, the fuse board, the meter, and where the inverter and any battery would go.
3. 3. Your written proposalNamed panels, inverter and battery (if any), a clear price, and the yearly generation we expect from your roof. We'll talk you through how much of that comes in summer and how little in winter.
4. 4. The SEAI grant (if you're applying)You apply to SEAI and wait for approval. No work starts before it arrives.
5. 5. ESB NetworksWe notify ESB Networks before the install. SEAI says this usually takes at least 4 weeks (20 working days).
6. 6. Install dayA typical home install takes one day, from arriving on site to switching on. Bigger or more complex jobs can take longer, and we'll tell you at the survey.
7. 7. Testing and handoverWe test and commission the system, set up the monitoring app on your phone and show you how to read it.
8. 8. After the installFor grant jobs, book your post-works BER straight away. We send SEAI our documents, and SEAI pays the grant.

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